1.What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

2.Health Data Collection and Usage

Triva collects and processes certain health-related data to provide personalized nutrition and wellness services within the app.

This may include:

  • Nutrition and meal-related data (e.g., food preferences, dietary inputs)
  • User-provided health information (e.g., weight, goals, lifestyle inputs)
  • Physical activity data such as steps (only if explicitly enabled by the user)

Triva does not access or collect any additional health data beyond what is necessary for the features provided in the app.

Purpose of Collection

We use this data strictly to:

  • Create and deliver personalized meal plans while guiding users toward a healthier lifestyle
  • Provide health insights and progress tracking
  • Improve app functionality and user experience

Health data is used only for the features offered within the app and is not used for unrelated purposes.

Health Connect Integration (Android)

If you choose to connect Triva with Health Connect by Android:

  • We access only the specific data types required to enable selected features within the app (such as step count, if enabled)
  • All data access is performed only after obtaining your explicit consent
  • You can revoke access at any time through your device settings

Triva does not access or collect any Health Connect data unless the user actively enables this integration.

Sensitive Data Handling

Health-related data is considered sensitive personal information. We implement appropriate technical and organizational measures to protect this data from unauthorized access, misuse, or disclosure.

User Control and Data Deletion

Users have full control over their data. You may:

  • Request deletion of your personal and health data
  • Disconnect Health Connect access at any time

3. Consent

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

4. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

5. Payment

We use Razor pay for processing payments. We/Razor pay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razor pay on https://razorpay.com

6. Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

8. Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

9. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

10. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11. Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@mytriva.com